Terms and Conditions

Terms and Conditions

Welcome to Duvette! By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully.

1. General

1.1. About Us: Duvette operates as a U.S.-based dropshipping business, sourcing premium beauty care products from trusted suppliers worldwide.
1.2. Acceptance: By purchasing from our website, you agree to these Terms and Conditions.
1.3. Changes: We reserve the right to modify these terms at any time. Updates will be posted on our website.

2. Products and Pricing

2.1. Product Representation: While we strive for accuracy, variations in color, packaging, or minor details may occur due to supplier updates.
2.2. Pricing: Prices are displayed in USD and include applicable taxes unless stated otherwise. Shipping fees are calculated at checkout.
2.3. Availability: Product availability is subject to stock levels. If an item is unavailable, we will notify you and offer a refund or alternative.

3. Payment

3.1. Accepted Methods: We accept major credit cards, PayPal, and other payment methods as displayed during checkout.
3.2. Payment Security: All transactions are processed securely through encrypted payment gateways.

4. Shipping

4.1. Processing Time: Orders are typically processed within 2–5 business days.
4.2. Delivery Time: Estimated delivery is 7–21 business days, depending on location.
4.3. Tracking: A tracking number will be provided once your order is shipped.
4.4. Delays: Duvette is not responsible for delays caused by customs, weather, or other external factors.

5. Cancellations

5.1. Cancellation Period: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible.

6. Liability

6.1. Product Issues: Duvette is not liable for misuse or allergic reactions to products. Always read labels and perform patch tests if necessary.
6.2. Website Use: We are not responsible for damages resulting from website errors, interruptions, or unauthorized access.

7. Governing Law

7.1. These terms are governed by and construed in accordance with the laws of the United States.

For questions, contact us at support@duvette.com.